Privacy Statement
Last updated: August 15, 2026. This statement applies to visitors located in the United States.
This statement explains what we do with the information we collect about you through https://pinksailswaikiki.com. We recommend reading it carefully.
In handling your information, we commit to the following:
We clearly state the purposes for which we collect and use personal information, which is what this statement is for
We limit our collection to the information we actually need for those purposes
We ask for your consent where consent is required
We take appropriate measures to protect your information, and we require the same of the companies that handle information on our behalf
We respect your right to access, correct, or delete your information
If you have questions, or want to know what information we hold about you, please contact us.
1. Information we collect
We collect information you provide directly to us when you book a tour, contact us, or use our website. Depending on what you do, this may include your name, email address, phone number, mailing address, the details of your reservation, and payment information processed through our booking system.
We also collect limited technical information automatically when you visit the site, such as the pages you view, the website or advertisement that referred you, your general location, and details about the device and browser you are using. More detail on this is available in our Cookie Policy.
2. How we use your information
We use your information to take and confirm reservations, process payments, communicate with you about your booking, respond to inquiries, notify you about tour changes or cancellations, improve our website and services, measure the effectiveness of our advertising, and meet our legal and safety obligations.
3. Sharing with other parties
We do not sell your personal information.
We share information with service providers who perform functions on our behalf, including our booking and reservation platform, payment processing, email and communication tools, advertising and analytics providers, and customer support software. These companies may only use the information to perform the services we have asked them to perform.
Some of these providers operate outside the United States, and information may be processed in other countries as a result.
4. When we disclose information
We may disclose personal information when required by law, by court order, or in response to a request from a law enforcement agency, or in connection with an investigation relating to public safety.
If our business is sold, merged, or otherwise acquired, your information may be disclosed to our advisers and to prospective purchasers, and would transfer to the new owners.
5. Cookies and tracking
Our website uses cookies and similar technologies. For a full explanation, please see our Cookie Policy.
6. Do Not Track and Global Privacy Control
Our website recognizes and responds to the Do Not Track browser setting and to Global Privacy Control signals. If you have either enabled, we will treat that as a request not to track your browsing activity for advertising purposes.
7. Security
We take appropriate measures to protect personal information against loss, misuse, and unauthorized access. Access is limited to those who need it, and our security practices are reviewed periodically. No method of transmission or storage is completely secure, but we work to protect your information using reasonable safeguards.
8. Third party websites
This statement does not apply to websites operated by others that are linked from our site. We cannot control or guarantee how those websites handle your information, and we recommend reviewing their privacy policies before using them.
9. Your rights
You have the right to:
Request access to the personal information we hold about you
Object to how we process it
Request a copy in a commonly used format
Request correction or deletion if it is inaccurate or no longer relevant, or ask us to restrict how we process it
Appeal if we decline to act on a request, and file a complaint with the appropriate authority if that appeal is denied
To make a request, please contact us using the details below. So that we can be certain we are not changing or deleting the wrong person's information, please clearly identify yourself. We will only act on a request we are able to verify.
10. Children
Our website is not directed at children, and we do not intend to collect personal information from children under the age of consent in their place of residence. We ask that children under that age do not submit personal information to us.
11. Changes to this statement
We may amend this privacy statement from time to time. We recommend reviewing it periodically so you are aware of any changes, and we will communicate significant changes where we are able to.
12. Contact
Pink Sails Waikiki 1 Holomoana Street Honolulu, Hawaii 96815 United States
Website: https://pinksailswaikiki.com Email: info@pinksailswaikiki.com Phone: (808) 201-3605
Cookie Policy
Last updated: August 15, 2026. This policy applies to visitors located in the United States.
1. Introduction
Our website, https://pinksailswaikiki.com (the "website"), uses cookies and similar technologies. For convenience, all of these technologies are referred to here as "cookies." Some cookies are placed by us, and some are placed by third party services we use to operate the site. This policy explains what cookies are, how we use them, and how you can control them.
2. What cookies are
A cookie is a small text file stored on your device when you visit a website. Cookies allow a site to remember your actions and preferences over time, and they can also be used to measure how a site is being used or to support advertising.
Each cookie generally has three characteristics: a function, which is the task it performs, such as storing a piece of information; a purpose, which is the reason that task is performed, such as producing usage statistics; and an expiration period, which is how long the cookie remains on your device before it is removed.
3. The types of cookies we use
Functional cookies. These cookies are necessary for the website to work properly. They remember your preferences so you do not have to enter the same information repeatedly, keep your booking selections in place as you move through the site, support your language selection, and help keep the site secure. Because the website cannot function correctly without them, we place these cookies without asking for your consent.
Statistics cookies. These cookies help us understand how visitors use the website, including which pages are viewed, how visitors arrived, and where they encounter difficulty. We use this information to improve the site. The data is aggregated and is not used to identify you personally.
Marketing and advertising cookies. These cookies allow us to measure the performance of our advertising and to show relevant ads to people who have visited our website. They may create a profile based on your activity on this site and, in some cases, across other websites. They may also record which advertisement or search result brought you here, so we can understand which campaigns are effective.
Call tracking cookies. Our website may display different phone numbers to different visitors so that we can identify which marketing sources generate phone inquiries. These cookies record how you arrived at our site and connect that information to a resulting call.
4. Cookies placed by third parties
Some cookies on our website are placed by outside companies whose services we use. These include, among others:
Our booking and reservation system, which requires cookies to process reservations and payments securely
Website analytics and measurement services
Advertising and social media platforms, including embedded social media content and share buttons
Video hosting services used to display videos on our pages
Mapping services used to show our location and directions
Spam prevention services used to protect our forms
Live chat software used to answer visitor questions
Security and content delivery services that help protect the site and load it quickly
These companies set their own cookies and are governed by their own privacy policies, which may change from time to time. We recommend reviewing the privacy policy of any third party service whose content appears on our site. Several of these companies are located in the United States, and some may process data in other countries.
5. Social media content
Our website includes content from social media platforms, such as embedded posts and share buttons. This content is delivered by those platforms using their own code and places their own cookies. These platforms may use the resulting information for their own purposes, including personalized advertising. Please review the privacy policies of those platforms to understand how they handle your data.
6. Your choices
Consent banner. When you visit our website for the first time, we display a notice explaining our use of cookies. You may accept or decline non essential cookies, and you may change your choice at any time by selecting the consent option available on our site.
Browser controls. You can also manage cookies directly in your browser. Most browsers allow you to delete existing cookies, block cookies from being placed, or receive a notification each time a cookie is set. Instructions are available in your browser's help section.
Please note that if you disable all cookies, parts of our website, including the booking process, may not work properly. If you delete cookies from your browser, they may be placed again on your next visit in accordance with your consent choices.
7. Your rights
You have the right to request access to the personal data we hold about you, to object to how we process it, to request a copy of it in a commonly used format, and to request that it be corrected or deleted if it is inaccurate or no longer relevant. You may also request that we restrict how we process it.
To exercise any of these rights, please contact us using the details below. For more detail on how we handle personal data generally, please see our Privacy Statement.
8. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in applicable law. We encourage you to review it periodically.
9. Contact
Pink Sails Waikiki 1 Holomoana Street Honolulu, Hawaii 96815 United States
Website: https://pinksailswaikiki.com Email: info@pinksailswaikiki.com Phone: (808) 201-3605
Accessibility Statement
Last updated: August 15, 2026
Our commitment
Pink Sails Waikiki is committed to making our website usable by as many people as possible, including visitors with disabilities. We want everyone to be able to browse our tours, understand what each experience involves, and make a reservation without difficulty.
We treat accessibility as ongoing work rather than a box to check. As we update and rebuild parts of our website, accessibility is part of how we design and build, not something added afterward.
What we are working toward
We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our reference standard. These guidelines are the widely accepted international benchmark for making web content accessible to people with a range of disabilities, including visual, hearing, physical, speech, cognitive, and neurological disabilities.
We have not completed a formal third party accessibility audit of our website, and we do not claim full conformance with WCAG 2.1 Level AA at this time. We are describing our goal honestly rather than overstating where we currently stand.
Steps we take
In building and maintaining our website, we work to:
Provide meaningful text descriptions for images that convey information
Use clear heading structure so pages can be navigated with assistive technology
Maintain readable text sizes and sufficient contrast between text and background
Ensure the site can be used on phones, tablets, and desktop computers
Write in plain, direct language and avoid unnecessary jargon
Keep navigation consistent from page to page
Provide skip navigation links so keyboard users can move directly to page content
Label forms clearly so it is apparent what information is being requested
Known limitations
We want to be straightforward about the areas where our website may not yet meet our goal:
Some content is provided by outside services, including our booking system, embedded videos, maps, social media feeds, and live chat. We do not control the code these services produce, and their accessibility may vary.
Some images and documents added over time may lack complete text descriptions.
Some third party content may not be fully navigable by keyboard or screen reader.
We are working to identify and address these issues, and we raise accessibility concerns with our outside providers when we encounter them.
We do not use accessibility overlays
Our website does not use an accessibility overlay, widget, or plug in that claims to make a site accessible automatically. We have chosen instead to work on the underlying design and code of the site. We mention this because these tools are sometimes assumed to be present, and because many people who use assistive technology prefer sites without them.
If you have trouble using our website
If you encounter a barrier on our website, or if there is something you cannot access, we want to hear about it. We will do our best to provide the information or complete the booking with you directly.
Please tell us the page you were on, what you were trying to do, and the browser or assistive technology you were using, if you are comfortable sharing that. This helps us find and fix the problem.
Phone: (808) 201-3605 Email: info@pinksailswaikiki.com Mail: Pink Sails Waikiki, 1 Holomoana Street, Honolulu, Hawaii 96815
We aim to respond to accessibility questions within three business days.
Booking by phone
You can book any of our tours by phone, and our team is glad to walk you through the options, answer questions, and complete the reservation for you. If our online booking process is not workable for you for any reason, please call us and we will take care of it.
Accessibility aboard our vessels
Accessibility on the water is different from accessibility on a website, and we want to set accurate expectations. Boarding involves the harbor dock and vessel access, and conditions vary by vessel and by day.
If you or someone in your group has mobility, sensory, or other accessibility needs, please call us before booking. We will tell you honestly what a given tour involves, what accommodations we can make, and which of our vessels may work best for you.
Feedback
We welcome comments on how we can improve. If something on this site did not work for you, telling us is the most direct way to get it fixed.
